To all of our followers out there, BoxCart is moving our blog to Wordpress at the following address:
http://boxcartbeagle.wordpress.com/
We hope you all move with us, so visit our new blog and you can subscribe to our new blog...all data from this blog will transfer, so you'll be able to see all the articles you've come to enjoy!
Thank you so much...we look forward to hearing from your in our new virtual location!
Monday, June 21, 2010
Friday, June 18, 2010
The Beagle Has Landed!
The BoxCart Beagle has finally gone mobile...literally! Check out our new moving truck...our buddy "General" is riding high and sitting pretty!
Ready to plan your move? Let BoxCart Moving & Storage (and our beagle) help! Call us at (703) 263-3300 or send us an email at: info@boxcart.com.
Thursday, June 17, 2010
Countdown to Move Day...The Big Day!
You've made it! By now, you're all packed (I hope!!), and you're so ready to move on to your new adventure in your new home. Here are some tips to keep what's left of your sanity in tact today...
- Before the movers arrive, do a walk-through of your house and make sure all your "DO NOT MOVE" items are in their specially-marked room or closet in your house, and that all's set for the movers to start loading up the truck.
- When the movers arrive, do a walk-through with the crew leader to point out any items needing special care, any areas of the house to be especially careful with, etc.
- Now just stay out of the way, but remain available if the crew has any questions. If you're so inclined, it never hurts to provide beverages and snacks to keep the guys going throughout the move. They'll greatly appreciate it!
- When your old residence is all loaded and you're about to head to the new place, make sure to do another walk-through with the crew leader...check cabinets, closets, etc. to make sure nothing was accidentally left behind.
- When you get to your new residence, do a walk-through with the crew leader to show him where the different rooms are, then direct the guys as they bring each box/piece of furniture inside.
- Last but not least...you guessed it...one final walk-through with the crew leader to make sure the boxes are in the right rooms, the beds and other furniture items are all re-assembled properly, etc. This includes walking out and looking in the truck to make sure nothing was accidentally left behind.
- Actually, I was mistaken...one last thing...sit back, relax, pour yourself a cold drink and give yourself a pat on the back...you survived moving day!
Wednesday, June 16, 2010
Countdown to Moving Day...One Week Before Your Move!
OK...so you're now one week out from your move day. Likely you're stressed, sore from all that packing, and ready to make your new house your home. Here are some tips to make this last week as easy as possible...
Ready to plan your move? BoxCart Moving & Storage is here to help you! Give us a call at (703) 263-3300 or email us at info@boxcart.com.
- Pack a "survival kit" for each person in your household...for what to include, see The Essentials...Don't Leave Home Without Them!
- Place all items not to be moved in a separate area (closet or bathroom is good) and clearly label "DO NOT MOVE" on the door. Don't forget to put the following in this specially marked area: KEYS!!, phone, purse, wallet, checkbook, address book, your "survival kit" for each person, small electronics (ie. iPods, mp3 players, camera).
- Transfer any prescriptions to your new pharmacy.
- Transfer newspaper delivery to your new address.
- Use up any perishable food items and defrost all refrigerators and freezers. Time for a party!!
- Dispose of all items too dangerous to move, including flammables such as paint, varnish, and thinners; gasoline; kerosene and oil; bottled gas; aerosol cans; nail polish and remover; ammunition and explosives; corrosives; and cleaning fluids and detergents.
- If you're not planning to move your plants, now may be a good time to hand them off to your friend or neighbor - watering plants will likely not be your 1st priority this week!
Ready to plan your move? BoxCart Moving & Storage is here to help you! Give us a call at (703) 263-3300 or email us at info@boxcart.com.
Tuesday, June 15, 2010
Countdown to Moving Day...Two Weeks Before Your Move!
Yesterday, we talked about what things you should do one month before your move. As time marches on, here are your tips for tasks 2 weeks before your move....
Ready to discuss your move with the pros? Call BoxCart at (703) 263-3300 or email us at info@boxcart.com. We're here to help!
- Continue to pack your belongings. Make sure to clearly label what is in each box and what room that box will go in to the new residence. Label on several sides and tops of the boxes for easy viewing.
- If moving out of and/or into a building with an elevator, make arrangements to reserve use of the elevator during the duration of your move.
- Arrange to have utilities (gas, electric, phone, cable, water, trash removal, etc.) disconnected at your present home a day AFTER you move out and connected at your new home a day BEFORE you move in.
- Fill out change-of-address cards with the Post Office or do this online. Give your new address to anyone that might need it - insurance agents, credit card companies, magazine subscriptions, friends, relatives, etc.
- Make any necessary arrangements for transporting pets and plants.
- Oh...did I mention packing, if you're doing it yourself?!
Ready to discuss your move with the pros? Call BoxCart at (703) 263-3300 or email us at info@boxcart.com. We're here to help!
Monday, June 14, 2010
Countdown to Moving Day...One Month Before You Move!
This week, we'll have a series of blogs to help you get organized and make your upcoming move as stress-free as possible!
First, you'll need to decide how you are going to make your move - hire a professional mover? rent a truck to do it yourself? Our BoxCart representatives are a great resource to discuss your options, give you a quote for a full-service move (and also partial-service moves for those of you who want to complete some of the move yourself), and we'll basically walk you through the entire move process...give us a call at (703) 263-3300 or email us at info@boxcart.com.
As soon as you know your plans, it's best to schedule your mover and/or your rental truck. The sooner the better...this would best be done at least 6-8 weeks before your move. When figuring out timing, keep in mind that if you're going to hire a moving company, you'll likely want to receive estimates from several companies, and they will need to schedule in-home estimates to give you an accurate quote.
ONE MONTH BEFORE YOUR MOVE
Ready to get more info on your upcoming move? Call BoxCart Moving & Storage at (703) 263-3300 or email us at info@boxcart.com. We're here to help!
First, you'll need to decide how you are going to make your move - hire a professional mover? rent a truck to do it yourself? Our BoxCart representatives are a great resource to discuss your options, give you a quote for a full-service move (and also partial-service moves for those of you who want to complete some of the move yourself), and we'll basically walk you through the entire move process...give us a call at (703) 263-3300 or email us at info@boxcart.com.
As soon as you know your plans, it's best to schedule your mover and/or your rental truck. The sooner the better...this would best be done at least 6-8 weeks before your move. When figuring out timing, keep in mind that if you're going to hire a moving company, you'll likely want to receive estimates from several companies, and they will need to schedule in-home estimates to give you an accurate quote.
ONE MONTH BEFORE YOUR MOVE
- Go through your belongings (especially closets, the attic, and garage) to determine what you want to keep, and more importantly, what you can and want to get rid of. If you have enough time, you may want to have a garage sale, sell items online, or donate to a local charity. When donating goods, don't forget to keep your receipt for possible tax deductions!
- Check with your insurance company about coverage for your possessions while in transit or in storage. This will help you decide what insurance coverage you need to acquire from your moving company, as there are many options and each company may provide different levels of coverage...make sure you understand your coverage BEFORE the movers even arrive at your home.
- If you're doing your own packing, acquire all appropriate boxes and packing supplies. Keep in mind, if you're hiring a mover, most moving companies do not offer insurance coverage on boxes packed by you the owner. If this will be a source of worry to you, definitely ask your mover for a quote to pack, so you can decide which option will serve you best.
- Arrange cleaning for furniture, carpets, and drapes, especially if any of these goods are going to be put in storage.
- Begin to pack items you won't need before the move. For example, off-season clothes, seasonal decorations, books/movies.
- Start a folder/binder for all important documents to keep with you during your move. For example, financial documents, bank checks, insurance information, most recent tax return, vehicle titles, social security cards, contact info for moving/storage and utility companies.
- Put together a box for all valuables you'll want to transport yourself. For example, irreplaceable photos, jewelry, coin and stamp collections.
- Start a folder/binder to keep track of all your moving expenses. Some expenses may be tax deductible. Visit the IRS website to find the most recent moving expense information.
Ready to get more info on your upcoming move? Call BoxCart Moving & Storage at (703) 263-3300 or email us at info@boxcart.com. We're here to help!
Friday, June 11, 2010
Safety Tips for Women while Moving
Everyone should be cautious and take care to protect themselves and their belongings while moving. Women moving by themselves may be particularly vulnerable to break-ins. Here are some simple tips and precautions to take to protect yourself during and after your move.
Before You Move
Need help planning your move? Call BoxCart Moving & Storage for a quote! (703) 263-3300 or email us at: info@boxcart.com
Before You Move
- As tempting as it may be to tell everyone about your upcoming move, best to share this information with as few people as possible. This tip actually goes for any time you are leaving town...shouting out to all your "friends" on Facebook simply alerts people to the fact that you're leaving a home unattended and ripe for a burglary.
- Set up the post office to hold your mail until you have fully moved out of your old home. Anyone with access to your mailbox can lift up that little yellow "forwarded mail" sticker to see your old address...a home that likely has everything packed up in boxes and could be an easy target.
- Check out your new neighborhood before move day...try to identify any risks your new city/area of town may have.
- If you have access to your new home before move-day, change all your door locks before you actually move in. You never know how many keys to your home are floating around!
- Have a friend with you on the day of the move...good for moral support, and also just better to have another person around, since you'll have many strangers in your home (movers, potentially the cable guy, etc.)
- Don't tell neighbors that you're living alone.
- Move any valuables (jewelry, silver, etc.) yourself, and keep them locked in your trunk until you're ready to bring them inside. Even better, you could put them in a safe deposit box, or store them at a friend's house until you move in.
- Keep your purse and other items you want to protect and move yourself safely together in a closet or bathroom clearly marked "DO NOT MOVE". This will also ensure that your keys and other necessities do not get packed away in a box during the move.
- Label your boxes simply by which room they should go into, not "DVD Player", "Stereo Equipment" to avoid calling attention to valuables. To keep track of the contents of the boxes, number them and keep a list with you that has the numbered boxes and their contents.
- It's likely during the move that every door and possibly even window has been unlocked...make sure all doors and windows are locked securely after the movers leave.
- If you weren't able to change your locks before you moved in, do so as soon as possible. You don't know how many people the previous owner allowed to have a copy of the keys.
- Cover windows as soon as possible to restrict the view from the outside, even if it's as simple as hanging up some sheets with thumbtacks. Local big-box stores have paper window shades that are cheap and are easily "installed" with self-adhesive tape...no need for anything fancy right off the bat.
- When arranging for utility services to be installed, invite a friend over so you're not alone. You can even make a fun day out of it, and you won't be in your home alone with a stranger. Also, never tell a service person that you live by yourself.
Need help planning your move? Call BoxCart Moving & Storage for a quote! (703) 263-3300 or email us at: info@boxcart.com
Thursday, June 10, 2010
Preparing your Children for a Move
Moving is rough on everyone, but it tends to hit children the hardest...they're moving away from their school, their friends, most of what is comfortable to them. Here are some tips to help your kids adjust before, during, and after your family moves.
- Include children in making plans for the move...Try taking them house-hunting with you
- Help your children learn about the new area...Try looking up parks or other fun spots that are in or near your new neighborhood
- Through play-acting with dolls, boxes, and a wagon, children can get a feeling of "moving"
- Let the children help decide how their new rooms are to be arranged and decorated
- Encourage children to exchange addresses and phone numbers with their friends
- Prepare a package for each child containing snacks, some clothing, and a few favorite toys for the move
- Take a "family break" as soon as the major unpacking is done. Don't try to do everything immediately upon arrival at your new home
- Follow progress in new schools. Accompanying your children to school the first few days may ease tension.
- If you move from suburban to rural, or vice versa, caution children about new situations they may face
Labels:
moving tips,
Preparing children for a move
Wednesday, June 09, 2010
The Essentials...Don't Leave Home Without Them!
Moving causes an inevitable upset of your life, your routine, etc. One thing I've always found to minimize as much stress during the last few days at the old home and the first few days at the new one is to pack a box that carries pretty much everything you may need during that time period. Although you may not be able to pack all the comforts of home in the box (sorry...your luxury pillow-top bed won't fit!), at least you won't be running out to the store at midnight for toothpaste or something else seemingly mundane but necessary!
One suggestion before you start packing your essentials box is to take a 24-48 hour period of time and jot down all the things you use and really can't (or don't want) to live without. These things should go in the box! Here are some suggestions to get you started....I'm laughing as I write this, thinking about the funny stories of the times I've moved and NOT had some of these things in my essentials box.
Personal Items:
Happy moving! BoxCart would love to help you plan and complete your move to your new home. Call BoxCart today for a quote (703) 263-3300 or email us at info@boxcart.com.
One suggestion before you start packing your essentials box is to take a 24-48 hour period of time and jot down all the things you use and really can't (or don't want) to live without. These things should go in the box! Here are some suggestions to get you started....I'm laughing as I write this, thinking about the funny stories of the times I've moved and NOT had some of these things in my essentials box.
Personal Items:
- Toilet paper
- Toiletries (shampoo, conditioner, soap, toothbrush/toothpaste, floss (for all you hardcore dental people who can't go a couple days without it), hairbrush)
- Small first-aid kit
- Shower Curtain - learned this one the hard way!!
- A couple bath towels
- A couple changes of clothes
- Pillow/blanket in case you have a long car-ride ahead of you
- Paper plates, cups, utensils
- Paper towels
- Instant coffee
- Snacks
- Beverages (for yourself, and some for your movers, if you're so inclined)
- Bottle opener / corkscrew (don't laugh...this could be one of the most valuable items you have after a long day of packing/moving!!)
- Pet food & dishes
- Garbage bags
- Dish towel & dish cloth
- Dish soap
- Scissors and/or box-cutter for opening boxes
- Felt-tip marker and extra roll of packing tape (for those last-minute boxes)
- Portable tool kit
- Flashlight, candles/matches
- Radio/iPod/mp3 player (more of an entertainment need, but no less essential than anything else, really!!)
Happy moving! BoxCart would love to help you plan and complete your move to your new home. Call BoxCart today for a quote (703) 263-3300 or email us at info@boxcart.com.
Tuesday, June 08, 2010
Unpacking Tips...Organization is Key!
We've covered packing, but what about the dreaded task of unpacking and getting everything in its place?! It's a daunting task, but here are some helpful hints to make the unpacking process easier. One essential thing to remember - You don't have to unpack everything in one day or even one week. Take your time and maybe you'll even be able to enjoy the process as another step along a new adventure!
First Things First: The Essentials
First Things First: The Essentials
- Set up basic kitchen items like paper plates and cups, drinks and snacks. Also, make sure to unpack and set up at least one bathroom with proper toiletries.
- Before you fully unpack, take time to clean each room and wipe out drawers.
- Create an "unwind zone" where you can relax at the end of the day, without having to climb over boxes, etc. Set up the TV or stereo, bring in some furniture and lamps. It may not be permanent, but it will help you feel a little more at home.
- Unpack your bedding and make up your beds as soon as they're in place, so they're ready when you're ready to fall into them at the end of the day! Also, if you have to dress for work or a special occasion the day after the move, make sure you have an outfit ready to wear.
- If you have an extra room you won't be using right away, put non-essential boxes in there until you're ready to unpack them.
- Unpack your essential china and cookware directly into the dishwasher and run it, so you have clean dishes to prepare meals or snacks right away.
- Once the kitchen is set up enough to function, it can become a haven where everyone can meet and take a break from the chaos in the other rooms.
- Resist the urge to unpack everything that belongs in the kitchen right away. Instead, start with the basics and leave the less-frequently-used items in boxes until you decide your room and storage arrangements.
- Arrange the main pieces of furniture and transfer your clothes to drawers and shelves. If at all possible, take the time to organize your belongings as you go, so you don't have to straighten them out later!
- It's a good time to make a sketch of the room, and how you want the furniture laid out. It's easier to move furniture around on paper than it is to lift and move the actual couches around the room.
- Arrange your large pieces of furniture and set up your electronics near available outlets. Remember, if the cable still needs to be set up, it's a good idea to keep the TV cabinet away from the wall enough that you do not have to move it again when the cable guy arrives.
- Your lifestyle should dictate what rooms are organized next. When it's time to set up the garage, consider installing shelves and wall hooks so you can arrange tools, shovels, and rakes as you unpack.
- Don't let unpacking stress you out. Take your time and remember - what matters most is that you've made it into your new home. Step by step, the job will get done!
Monday, June 07, 2010
Packing Tips to Pack Like a Pro!
Packing is one of the most tedious and time-consuming parts of a move. BoxCart can most certainly take care of this step for you; however, if you're up for it and want to do it yourself, here are some tips to help you pack like a pro!
- Keep in mind - if you are using a professional moving company to move you to your new home, the contents of boxes packed by you (the owner) will most likely not be covered under your insurance selections. Make sure you talk to your mover before you start packing.
- Have on hand the essential packing supplies: sturdy boxes and cartons, packing paper (unprinted newsprint) to wrap your belongings, heavy-duty tape, scissors, felt-tip markers to number and label each box ** make notes on the box including contents and the correct room the box will go into in your new home **
- Use clean boxes designed for moving. Grocery or liquor store boxes are not always clean and may not withstand the weight of the items you will be putting in them. Also, their odd sizes tend to make loading more difficult.
- Use only unprinted newsprint paper to wrap items. Regular newspaper ink can rub off and ruin your possessions.
- Pack on a room-by-room basis and do one area of the room at a time. It is best not to mix items from different rooms into one box, or you'll end up needing to move things around once you get into your new place.
- To prevent small items from being lost or mistakenly thrown out with the packing paper, wrap small items in brightly-colored tissue paper before placing them in the box.
- Small boxes should be used for small, heavy items such as books, records, canned goods, and small appliances. Medium boxes can hold pots and pans, other kitchen utensils, toys and other items of medium size and weight. Large and X-Large boxes are good for large but lightweight items such as bedding, stuffed toys, pillows, wicker baskets, and silk plants.
- Assemble boxes and tape all seams securely with sturdy packing tape.
- Put crumpled packing paper in the bottom of each carton before loading contents, as well as a layer on top of your goods before sealing the box. Fill boxes completely, stuffing open areas with packing paper, to prevent collapsing when stacked.
- Wrap all items in unprinted newsprint or tissue before placing into the box to reduce the chance of damage.
- Put large and heavy items in boxes first, followed by smaller and lighter items that can be used as filler.
- For furniture and lamps that must be dismantled, put the hardware in a plastic bag, and tape the bag directly to the piece of furniture. That way, you'll know what goes with what. Even better, take a picture of what you're about to take apart, so you can put it back together at the end of your move.
- Securely tape the top seams of the box to keep out dust and other debris.
- Clearly label each box (on sides and top) with a general description of contents, as well as to which room (in the new house!) the box should go.
- Mark boxes with breakable items as "FRAGILE". Pack breakables over the box you're putting them in. This way, if you happen to drop an item, it will land on some packing material, reducing the chance it will break.
- Never pack hazardous materials including flammables such as paint, varnish, and thinners; gasoline, kerosene and oil, bottled gas; aerosol cans; nail polish and remover; ammunition and explosives; corrosives; and cleaning fluids and detergents.
- Drain fuel from mowers and other machinery, and discard partly used cans of oil, paint, thinner, or other substance that might leak.
- Third-party servicing will likely be needed before moving such items as hot tubs, large-screen TVs, and some exercise equipment. Check your owner's manuals for CD/DVD players, computers, etc. for steps to take to protect items from damage during transit. BoxCart can arrange for third-party servicing for these special items during your move. Call BoxCart at (703) 263-3300 for more information.
- You should personally transport irreplaceable photos, financial papers, and assets (bank checks, insurance policies, stock certificates, etc.), legal documents (wills, passports, etc.), valuables (jewelry, coin and stamp collections, etc.), and medical and family history records.
Friday, June 04, 2010
Change of Address Checklist
When it comes time to move, changing your address seems like a simple task. However, you never realize how many people and companies need your new info...here's a checklist to help cover your bases...
Utilities & Home Services
Utilities & Home Services
- Electric
- Gas
- Water
- Trash
- Phone (Home / Cell)
- Cable
- Internet
- Water Delivery
- Lawn & Garden Services
- Housecleaning Service
- Doctors
- Veterinarian
Financial Accounts & Employer
- Banks (Checking/Savings Accounts)
- Credit Card Companies (including department storage cards)
- Insurance Agencies (Homowner's, Health, Life, & Auto)
- Pension Plans
- Air Miles Rewards Programs
- Accountant / Tax Consultant
- Licensing Boards / Professional Associations
- Employer
Government Offices
- Post Office
- Veteran Affairs
- IRS
- Social Security
- DMV (Driver's License / Vehicle Registration)
Subscriptions
- Newspapers
- Magazines
- Mail Order Houses
BoxCart Moving & Storage is your one-stop shop for all your moving & storage needs. Give us a call at (703) 263-3300, and we'll help you plan your move.
Thursday, June 03, 2010
Mover Scams to Avoid and other Common Questions Answered
We at BoxCart are always looking for ways to educate our potential customers about how the moving process works, what types of issues/companies to avoid, and basic ways to protect themselves during the moving process.
The following is an excerpt from the article "Mover Scams to Avoid" on House Beautiful's website. This article was written by John Montorio as he interviewed industry veteran, Jack Doody - former co-owner of Blue Chip Moving & Storage. Below he reveals red flags and answers common questions. I've added some tips from BoxCart as well...see the tips in italics.
Q: Do some moving companies secretly pump up your bill?
A: Yes. A disreputable mover will give you a lowball estiamte. Come the move, he'll walk around your house and say, "Oh, some of these things need to be packed." Then he'll charge you an exorbitant amount to do it. Or he might say, "Gee, we're going to have to take that bed apart." And then he'll tack on another ridiculous charge.
BoxCart tip: Make sure the estimator is aware of any items that need special care during the actual estimate and do not wait until the day of the move. Also, many times people do not get as much packed or prepared as they intended before the move date arrives. Notify your estimator BEFORE the day of the move, so the crew comes prepared and any changes to the labor and/or supplies can be made ahead of time...this will save you time and money!
Q: What do you do if your mover arrives and you just don't get a good feeling when you meet?
A: Did they say something that wasn't proper? Or is it just that they look a little rough? This is a tough business of hard physical labor. If it's a question of inappropriate behavior, get on the phone in two seconds with a manager. And do it before anything's on the truck.
BoxCart tip: Like Jack said...any issues should be brought up by calling the office ASAP...If it's a reputable mover, they'll want to know if their guys are giving customers problems. Not only will contacting the manager give the company the chance to fix an issue before it becomes a problem, but you'll also save yourself hours of worry throughout move day.
Q: If you cancel, won't you still be charged, or at least lose a deposit?
A: No, not if you're dealing with a reputable moving company.
BoxCart tip: The only caveat I'll add is to make sure you cancel at least the day before. Even a reputable mover will likely have to charge some fee, if they have already dispatched the crew to your job before you've cancelled.
Q: If your mover accepts cash only, is that always a red flag?
A: That's not a red flag. That's "Run away!" Remember: You can't stop cash. You can stop a credit card.
Q: Is there anything that should make me wary?
A: The mover doesn't want to come to your house to do an estimate. They want to do it over the phone. You're going to get screwed.
BoxCart tip: In-home estimates are the only way the company's going to be able to give an accurate estimate for a move. There is no such thing as a "standard 1 bedroom" or a "typical 3 bedroom townhouse", so common sense tells you that any estimate you get sight-unseen is extremenly unreliable. Surprisingly, we have some potential customers who want a phone estimate instead of an in-home estimate, and some even get angry if we insist on seeing the home...this is for your protection, and you're setting yourelf up for problems, if you don't have the estimator see what's being moved!
Q: What would be one of the worst decisions I could make?
A: Your greatest nightmare is getting hooked up with an unlicensed mover. He not only lacks liability insurance, but also workers' comp. If one of these fellows trips and falls down your steps with a heavy piece, get out your checkbook, my friend.
BoxCart tip: That really low estimate may be alluring, but definitely make sure you've done your homework on the mover you choose. Check for proper licensing with the Department of Transportation, membership in AMSA (the American Moving & Storage Association), and ask the company to show proof of liability coverage.
Q: Are packing supply costs inflated? Do movers quietly waste rolls of tape and miscount boxes?
A: Nah, that's not where the gouging comes in. Again, the bandit mover will start adding stuff that isn't on your estimate. He'll charge you for each moving pad - pads are free, by the way - and then $4 to tape the pads to the furniture. Or they'll say certain items suddenly need special boxes. And guess what? They're $12 each.
BoxCart tip: I totally agree with Jack...the moving crew most likely has nothing to gain by using more boxes or tape, as they are not compensated based on supplies (at least not at BoxCart). Speaking to the "special boxes" Jack mentioned...a reputable estimator will include any crating or special boxes in his estimate, unless it is an item that the customer has said they'd deal with on their own. Again, it's important if plans change and certain items will be the mover's responsibility that you inform the mover, so you do not get these "special box" surprises on move day.
Q: What should you do if it seems your movers are wasting time, and you're paying by the hour?
A: Many people have an unrealistic expectation of the time it takes. People have complaints that they paid for three movers, but they only see two guys moving stuff. Where's the third? He's on the back of the truck wrapping and packing. No crew wants to dog the job. They want to get home, sit down, and have a beer.
BoxCart tip: As with any other concern, if you feel the movers are not doing their job, call the office and alert a manager immediately, so he can address the issue right then. As with most everything, better to deal with any issues immediately.
Q: What do you say if you don't like the way the movers are handling your beloved things?
A: Be direct. Say, "Hey, you're making me nervous." If they're throwing your stuff around or seem to be careless, you stop the job. Alert your estimator that you don't know what's going on, but he's going to have a claim for damages if things don't improve. He'll get a supervisor out there, pronto. No reputable mover wants a problem.
BoxCart tip: I totally agree with Jack...call the manager at the office ASAP, and they'll get the situation under control.
Q: Are there ever any items that are not covered for damage or loss?
A: The contents of boxes you pack. You might pack them wrong. You probably will pack them wrong.
BoxCart tip: One thing to add to Jack's statement - make sure you understand your insurance/valuation choices BEFORE you sign the contract. Even the most careful movers have an accident every now and then, and you want to make sure you have the insurance coverage you are comfortable with. For example, the minimum coverage by law is $.60/lb, so that super-light 10 lb. flat screen TV you bought...if the movers drop it, you would be entitled at most $6.00, unless you choose full-value insurance. Reputable movers never want to have an otherwise pleasant moving experience tainted by confusion over what they can/cannot cover based upon the customer's insurance choices!
Q: How can I help make your job easier on the day of the move?
A: When the crew gets there in the morning, tell them right off that you're going to buy them lunch. Sometimes the guys on the crew don't have the money or the time. This small gesture can lift the whole spirit of the move. Also, be ready when the movers get there. Be fully packed. Then, please stay out of the way.
BoxCart tip: An old saying my mom taught me comes to mind here..."You'll catch more flies with honey than with vinegar." Also, one small thing that can save a lot of headache...put anything that should not be moved into a closet and clearly mark that area "DO NOT MOVE"...this goes for keys, cell phones, jewelry, etc.
Have questions about an upcoming move? Give BoxCart Moving & Storage a call - we'll gladly walk you through the move process!
The following is an excerpt from the article "Mover Scams to Avoid" on House Beautiful's website. This article was written by John Montorio as he interviewed industry veteran, Jack Doody - former co-owner of Blue Chip Moving & Storage. Below he reveals red flags and answers common questions. I've added some tips from BoxCart as well...see the tips in italics.
Q: Do some moving companies secretly pump up your bill?
A: Yes. A disreputable mover will give you a lowball estiamte. Come the move, he'll walk around your house and say, "Oh, some of these things need to be packed." Then he'll charge you an exorbitant amount to do it. Or he might say, "Gee, we're going to have to take that bed apart." And then he'll tack on another ridiculous charge.
BoxCart tip: Make sure the estimator is aware of any items that need special care during the actual estimate and do not wait until the day of the move. Also, many times people do not get as much packed or prepared as they intended before the move date arrives. Notify your estimator BEFORE the day of the move, so the crew comes prepared and any changes to the labor and/or supplies can be made ahead of time...this will save you time and money!
Q: What do you do if your mover arrives and you just don't get a good feeling when you meet?
A: Did they say something that wasn't proper? Or is it just that they look a little rough? This is a tough business of hard physical labor. If it's a question of inappropriate behavior, get on the phone in two seconds with a manager. And do it before anything's on the truck.
BoxCart tip: Like Jack said...any issues should be brought up by calling the office ASAP...If it's a reputable mover, they'll want to know if their guys are giving customers problems. Not only will contacting the manager give the company the chance to fix an issue before it becomes a problem, but you'll also save yourself hours of worry throughout move day.
Q: If you cancel, won't you still be charged, or at least lose a deposit?
A: No, not if you're dealing with a reputable moving company.
BoxCart tip: The only caveat I'll add is to make sure you cancel at least the day before. Even a reputable mover will likely have to charge some fee, if they have already dispatched the crew to your job before you've cancelled.
Q: If your mover accepts cash only, is that always a red flag?
A: That's not a red flag. That's "Run away!" Remember: You can't stop cash. You can stop a credit card.
Q: Is there anything that should make me wary?
A: The mover doesn't want to come to your house to do an estimate. They want to do it over the phone. You're going to get screwed.
BoxCart tip: In-home estimates are the only way the company's going to be able to give an accurate estimate for a move. There is no such thing as a "standard 1 bedroom" or a "typical 3 bedroom townhouse", so common sense tells you that any estimate you get sight-unseen is extremenly unreliable. Surprisingly, we have some potential customers who want a phone estimate instead of an in-home estimate, and some even get angry if we insist on seeing the home...this is for your protection, and you're setting yourelf up for problems, if you don't have the estimator see what's being moved!
Q: What would be one of the worst decisions I could make?
A: Your greatest nightmare is getting hooked up with an unlicensed mover. He not only lacks liability insurance, but also workers' comp. If one of these fellows trips and falls down your steps with a heavy piece, get out your checkbook, my friend.
BoxCart tip: That really low estimate may be alluring, but definitely make sure you've done your homework on the mover you choose. Check for proper licensing with the Department of Transportation, membership in AMSA (the American Moving & Storage Association), and ask the company to show proof of liability coverage.
Q: Are packing supply costs inflated? Do movers quietly waste rolls of tape and miscount boxes?
A: Nah, that's not where the gouging comes in. Again, the bandit mover will start adding stuff that isn't on your estimate. He'll charge you for each moving pad - pads are free, by the way - and then $4 to tape the pads to the furniture. Or they'll say certain items suddenly need special boxes. And guess what? They're $12 each.
BoxCart tip: I totally agree with Jack...the moving crew most likely has nothing to gain by using more boxes or tape, as they are not compensated based on supplies (at least not at BoxCart). Speaking to the "special boxes" Jack mentioned...a reputable estimator will include any crating or special boxes in his estimate, unless it is an item that the customer has said they'd deal with on their own. Again, it's important if plans change and certain items will be the mover's responsibility that you inform the mover, so you do not get these "special box" surprises on move day.
Q: What should you do if it seems your movers are wasting time, and you're paying by the hour?
A: Many people have an unrealistic expectation of the time it takes. People have complaints that they paid for three movers, but they only see two guys moving stuff. Where's the third? He's on the back of the truck wrapping and packing. No crew wants to dog the job. They want to get home, sit down, and have a beer.
BoxCart tip: As with any other concern, if you feel the movers are not doing their job, call the office and alert a manager immediately, so he can address the issue right then. As with most everything, better to deal with any issues immediately.
Q: What do you say if you don't like the way the movers are handling your beloved things?
A: Be direct. Say, "Hey, you're making me nervous." If they're throwing your stuff around or seem to be careless, you stop the job. Alert your estimator that you don't know what's going on, but he's going to have a claim for damages if things don't improve. He'll get a supervisor out there, pronto. No reputable mover wants a problem.
BoxCart tip: I totally agree with Jack...call the manager at the office ASAP, and they'll get the situation under control.
Q: Are there ever any items that are not covered for damage or loss?
A: The contents of boxes you pack. You might pack them wrong. You probably will pack them wrong.
BoxCart tip: One thing to add to Jack's statement - make sure you understand your insurance/valuation choices BEFORE you sign the contract. Even the most careful movers have an accident every now and then, and you want to make sure you have the insurance coverage you are comfortable with. For example, the minimum coverage by law is $.60/lb, so that super-light 10 lb. flat screen TV you bought...if the movers drop it, you would be entitled at most $6.00, unless you choose full-value insurance. Reputable movers never want to have an otherwise pleasant moving experience tainted by confusion over what they can/cannot cover based upon the customer's insurance choices!
Q: How can I help make your job easier on the day of the move?
A: When the crew gets there in the morning, tell them right off that you're going to buy them lunch. Sometimes the guys on the crew don't have the money or the time. This small gesture can lift the whole spirit of the move. Also, be ready when the movers get there. Be fully packed. Then, please stay out of the way.
BoxCart tip: An old saying my mom taught me comes to mind here..."You'll catch more flies with honey than with vinegar." Also, one small thing that can save a lot of headache...put anything that should not be moved into a closet and clearly mark that area "DO NOT MOVE"...this goes for keys, cell phones, jewelry, etc.
Have questions about an upcoming move? Give BoxCart Moving & Storage a call - we'll gladly walk you through the move process!
Labels:
mover,
movers,
moving and storage,
moving scams,
moving tips
Wednesday, June 02, 2010
How to Pack and Load BoxCart Portable Storage Containers/Units
When it comes time for needing storage, you have several choices - BoxCart can load your storage containers for you, saving you time and a potential sore back; or if you choose to do the heavy lifting, BoxCart can deliver secure storage units for you to load yourself.
As a full-service mover and a portable storage provider, BoxCart's customers always ask for tips on packing and loading portable storage units to maximize protection of the goods stored inside. Here are some tips to help protect your belongings while making the most of the space in each container.
As a full-service mover and a portable storage provider, BoxCart's customers always ask for tips on packing and loading portable storage units to maximize protection of the goods stored inside. Here are some tips to help protect your belongings while making the most of the space in each container.
- Be sure to keep a detailed inventory list of what you put in each container, including the general location of the items within the unit. This will allow you to find an item easily, should you need to access your goods while in storage. All boxes should be labeled on several sides for easy locating.
- Always load the heaviest items first. Place dressers, large china cabinets, sofas, refrigerators, and other heavy appliances on the floor of the portable storage unit. Use protective covers on sofas and mattresses. Then load chairs, tables, bookcases, and light items and boxes around the larger, heavy items. BoxCart offers furniture pads for rent and other protective items such as mattress bags for sale.
- Keep refrigerator and freezer doors slightly ajar and clean before storing. Don't forget to use the space inside these appliances for extra storage.
- Load each storage unit a quarter at a time, packing it tightly from floor to ceiling. Secure each quarter with rope or twine to prevent shifting during transit.
- Store couches on end to maximize space.
- Pack mirrors and pictures in mirror boxes and store upright to avoid being crushed.
- Stack lighter boxes on top of bigger, heavier ones. Make sure not to leave "holes" while packing that boxes could fall into during transit.
- Dissassemble tables and shelves and store on their sides, using furniture pads to protect from damage during transit. Keep all hardware in a plastic bag and securely tape the bag to the furniture, so you have it all together when it comes time to re-assemble.
- If you are renting and storing more than one BoxCart storage container, store items you'll need most often in one particular container, again keeping a detailed inventory, so you can find the specific items easily.
- Lock each BoxCart container with your own padlock and keep the key and/or combination in a safe location, where you will easily be able to find it upon re-delivery.
BoxCart is your full-service moving and storage resource, and we're here to help you plan your move from start to finish. Call for a quote today at (703) 263-3300!
Labels:
mover,
moving,
packing,
portable storage,
storage unit,
storage units
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